Consumertrics

GTB, Zenith, UBA, others shun CBN’s order on ATM withdrawal fee

Money Deposit Banks (MDB) have continued to act in defiance of the Central Bank of Nigeria (CBN) guidelines specifically reducing the payable charge for Remote-on-Us transactions. For clarity, Remote-on-Us transaction is when a bank customer withdraws from another bank’s ATM. The guidelines, released in January 2022, had among other reviews pegged bank service charge for […]

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CBN policy fails to protect bank customers regarding online transfer fraud

The Central Bank of Nigeria (CBN) has set a new guideline absolving commercial banks and payment service providers (PSP) of responsibility in situation where a customer making a transfer from N1million and above suffers a fraud. According to the policy, banks and PSP, like Remita, Quickteller e.t.c, are required to issue customers indemnity forms for

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Alert: Likely flight delays as FAAN shuts MMA runway for 3 months

The Federal Airport Authority of Nigeria (FAAN) says it is shutting the Murtala Muhammed International Airport’s runway to domestic flights for three months. The agency said the closure will enable it carry out repairs and installation of Air Field Lighting. During the duration, international and local airlines will use the international runway (18R/36L) for landing

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FCCPC to sanction errant DisCos overcharging electricity customers

The Federal Competition and Consumer Protection Commission (FCCPC) says it will henceforth sanction Distribution Companies (DisCos) and other offenders who fail to comply with extant rules and regulations in the electricity industry. Babatunde Irukera, the executive vice-chairman of the commission, disclosed this at the consumer complaint resolution platform organised by FCCPC on Wednesday in Nasarawa

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Train travellers might face service disruption, This is why

Nigerians who travel by the trains might experience a service disruption, if aggrieved railway workers carry out their threat of going on strike. The Nigerian Railway Corporation (NRC) workers union cited poor welfare among other reasons.  The workers said there has not been any improvement in their condition since calling off their three days warning

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Fresh rules for internet providers on consumer promos unveiled

Internet service providers in the country have been given fresh guidelines on consumer promotions. In the newly released ‘Guideline on Promotional Advertisements,’ the Nigerian Communication Commission (NCC), says telcos must specify the duration and date range of any promotion. “In respect of promotions or advertisements containing promotions, the licensee must specify the duration and the date

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Steps to protecting your systems against hackers

Leaving your systems penetrable to hackers could lead to your financial loss, or classified data getting into wrong hands. Cyber criminals are unrelenting in their vicious activities, which is more the reason you should continually protect your corporate systems against a possible breach. Below are ways you can protect your systems against hacking attempts: Use

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Fidelity Bank takes control of 3 electricity companies over debt default

Fidelity Bank is to take over the boards of Kano, Benin and Kaduna distribution companies (DISCOs) and collateralise their shares. Bureau of Public Enterprise (BPE) director-general Alex Okoh and executive chairman of the Nigerian Electricity Regulatory Commission (NERC) Sanusi Garba disclosed this in a joint statement on Wednesday. “Today, we were informed by Fidelity Bank

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NCC speaks on training skilled vocational artisans

The Nigerian Communication Commission (NCC) says it is developing a portal for the purpose of registering skilled vocational artisans in the country. Freda Bruce-Bennet, of the Digital Economy Department of the NCC, told the plan to participants at a event, held in Lagos. Bruce-bennet said members of the Association Of Skilled Vocational Artisans Of Nigeria

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