Consumertrics

What to do if you are facing Access Bank USSD issue

Consumertrics  has been inundated with customer complaints about a glitch in Access Bank’s electronic banking system.  Some of those whose complaints we reviewed claimed that the unsavoury situation has persisted for a few days.  Major among the issues raised is customers’ inability to carry out fund transfer through the bank’s *901# Unstructured Supplementary Service Data

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Ikeja Electric carries out customers information upgrade

Ikeja Electric says it is upgrading its Customers Information System (CIS) and the process would last 48 hours, begining from July 15-17th. During this time, the distribution company says collection of meter data (including meter reading, energy consumption) would be impossible. Also to be affected are the company’s payment channels. This means that customers willing

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UBA promises 24hrs refund to customers in failed transaction

The United Bank for Africa (UBA) says customers who encounter failed or declined transaction would get refund in 24hours. UBA advises such customers to “simply  slide in to have it resolved by Customer Fulfillment Center Team (CFC) immediately.” The information is obligatory to UBA and other banks, as the Central Bank of Nigeria (CBN) had

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Flutterwave announces graduate trainee program

Flutterwave, a payment technology company, has announced a Graduate Trainee Program.  The company says that the program will teach 200 young Nigerians technical and soft skills and, so doing, expose them to Flutterwave’s solutions and products. In addition, the program will introduce them to Flutterwave’s network of current and former employees, culture, values, vision and

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NCC advises Telcos, internet providers against price hike

The Nigerian Communications Commission (NCC), has asked telecommunication and internet service operators to pause their plan to hike prices. NCC’s chairman Professor Umar Danbatta stated this in Lagos on Thursday. The providers have complained about the rising cost of diesel, which has heightened their production cost. Instead of increasing prices for their services, Danbatta urged

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Heathrow Airport tells airlines to stop selling summer tickets, this is why

Heathrow Airport has told airlines to stop selling summer tickets, as the airport struggles to cope with the rebound in air travel. The airport is limiting the number of passengers who can depart each day over the peak summer months to 100,000, 4,000 fewer than currently scheduled. The cap on passenger numbers will be in

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