Consumertrics

Towards achieving consumer satisfaction through quality products

Towards achieving consumer satisfaction through quality products

  Improving good manufacturing and hygiene practices at the factory level in Nigeria is essential to ensure the safety and quality of products produced. From this outset, it should be noted that the sector will gain more if quality assurance requirements are better followed and good manufacturing and hygiene practices are put into practice. When […]

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GOOD NEWS! Nigeria absent from list of countries with dirtiest electricity grids

GOOD NEWS! Nigeria absent from list of countries with dirtiest electricity grids

  British think tank Ember in its 2023 Global Electricity Review, has released a list that houses countries with dirty electricity grids due to high carbon emissions from their electricity sector. According to the review, the global electric power sector is the biggest carbon emitter of all sectors, responsible for about 40% of total global

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BRAND STRENGHTENING! FirstBank announces corporate name change for Subsidiaries

BRAND STRENGHTENING! FirstBank announces corporate name change for subsidiaries

  First Bank of Nigeria Limited, has announced a phased corporate name change of its subsidiaries in the United Kingdom and Sub-Saharan Africa. Folake Ani-Mumuney, Group Head, Marketing and Corporate Communications, FirstBank, said this in a statement in Lagos. The statement said the name change was implemented to align the subsidiaries with the parent brand

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NIS sues Seplat’s Chairman for “action contrary to section 36 of Immigration Act”

NIS sues Seplat’s Chairman for “action contrary to section 36 of Immigration Act”

  The Nigeria Immigration Service, has filed a lawsuit against the Chief Executive Officer of Seplat Energy, Roger Brown following a disagreement over the CEO’s immigration status. Reportedly, Brown was accused by the Federal Government of being in possession of a Combined Expatriate Residence Permit and Aliens Card (CERPAC), which is not based on a

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TRENDING! GOtv renumbers channels for better customer experience

TRENDING! GOtv renumbers channels for better customer experience

  MultiChoice, the leading entertainment company in Nigeria, has announced that it will be renumbering channels on the GOtv platform to improve the viewing experience of its customers. The leading entertainment provider in Nigeria and Africa announced this in a statement it issued on Thursday. The renumbering of the GOtv channels will group similar channels

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Motor Africa partners OnePipe, to bring customers unique credit support

AWESOME! Motor Africa partners OnePipe, to bring customers unique credit support

  Leading mobility & IOT infrastructure startup in Nigeria, Motor Africa,  has teamed up with a fintech infrastructure provider, OnePipe, to launch a lending as a service (LaaS), aimed at gaining easy access to working capital for all their teeming customers and prospective ones. Meant for African mobility entrepreneurs, Motor Africa revealed that the unique

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TRULY CUSTOMER-CENTRIC! We’re obsessed with customer satisfaction – Eat ‘N’ Go, GMD

TRULY CUSTOMER-CENTRIC! We’re obsessed with customer satisfaction – Eat ‘N’ Go, GMD

    In order to continue enhancing satisfaction for its customers who cut across over 200 of its outlets in Africa, including Nigeria, Eat’N’Go Africa, the parent company of Domino’s Pizza, Cold Stone Creamery & Pinkberry, has engaged more partnership in a bid to live its truth as truly customer centric restaurant Consistently, the company

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IN CASE YOU MISSED IT! OMO, Sunlight, Lux bid Nigerian market ‘goodbye’

IN CASE YOU MISSED IT! OMO, Sunlight, Lux bid Nigerian market ‘goodbye’

    Unilever Nigeria Plc, has announced its exit from the home care and skin cleansing markets would affect the Omo, Sunlight and Lux brands. In a statement, the firm noted, the decision to stop the production of these products was to accelerate the growth of the organisation and sustain profitability. In another statement, the

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6 famous consumer rights quotes EXPLAINED

6 famous consumer rights quotes EXPLAINED

  Consumer rights are fundamental to protecting the interests of the public, and ensuring that businesses operate fairly and transparently. Consumer rights allow consumers to have access to information, products, and services that meet their needs, and protect them from unfair business practices. In honour of consumer rights, here are some inspiring quotes that highlight

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