ICT/Telecom

If You Can’t Measure It, You Can’t Manage It: Hybrid Team KPI Metrics

If You Can’t Measure It, You Can’t Manage It: Hybrid Team KPI Metrics

    As hybrid teams become increasingly common in today’s business world, it is important for organizations to establish clear key performance indicators (KPIs) that can help them measure the success of their hybrid workforce. A hybrid team is a combination of remote and on-site employees who collaborate to achieve shared business goals. In this […]

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“Treat consumers as kings and queens,” NCC to telecom operators

“Treat consumers as kings and queens,” NCC to telecom operators

  The Nigerian Communications Commission (NCC) has admonished telecommunications service providers to deliver quality service, ensuring that customers get value for money by treating them as Kings and Queens. The Executive Vice Chairman/CEO, Nigerian Communications Commission (NCC), Prof. Umar Garba Danbatta made the charge during NCC Day at this year’s edition of the Kaduna International

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NCC launches TELCARE for consumer complaints management

NCC launches TELCARE for consumer complaints management

  In the spirit of the 2023 World Consumer Rights Day, the Nigeria Communications Commission (NCC), has expressed more commitment towards being more listening and caring for the Nigerian telco’s consumer via a new initiative called, Telecom Consumer Assistance, Resolution and Enquiries (TELCARE). The EVC, represented by the NCC’s Executive Commissioner, Stakeholder Management, Adeleke Adewolu,

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NCC, stakeholders wrestle abnormal data depletion in 2023 World Consumer Rights Day

How stakeholders wrestled abnormal data depletion in 2023 World Consumer Rights Day

As part of activities to mark the 2023 World Consumer Rights Day, the Nigerian Communications Commission (NCC) met with telecommunications companies and other relevant stakeholders to wrestle to the ground, the problem of abnormal data depletion, bedeviling the Nigerian data users. The session, according to Umar Garba Danbatta, Vice Executive Chairman and Chief Executive Officer

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SORAYA, indigenous Nigerian smartphone startup readies market entry

SORAYA, indigenous Nigerian smartphone startup readies market entry

  Soraya Technologies Limited, a Nigerian start-up phone company, has concluded plans to launch its SORAYA brand of smartphones into the Nigerian, Sub-Saharan Africa, and Middle East mobile phone markets. Set to enter the smartphone in the 3rd quarter of 2023, Soraya visualises, plans, designs, manufactures and distributes mobile – smart hand-held phone devices, and

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How to leverage happy customers to promote your brand

How to leverage happy customers to promote your brand

  Satisfied customers can be one of the most powerful assets a brand can have when it comes to promoting its products or services. Happy customers are more likely to recommend your brand to their friends and family, share their positive experiences on social media, and leave positive reviews online. Here are some strategies for

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What do you know about Open Banking?

What do you know about Open Banking? Overall, while open banking promises tantalising benefits, it is important to be aware of the risks involved especially now that the CBN has given a nod to it. You must note that when you share your banking information with third-party providers, you just might be giving up some

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How to identify a scam interview invitation

How to identify scam interview invitation

Job scams have become increasingly prevalent in recent years, and it’s essential to be able to identify them to avoid falling victim to them. Here are some ways to identify a scam interview invitation: Suspicious job postings: If the job posting seems too good to be true, it probably is. Be wary of job postings

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Clever Digital Limited Unveils New Banking App, Sprout

Clever Digital Limited Unveils New Banking App, Sprout

  Clever Digital Limited has announced the launch of its digital banking platform, Sprout. The company in a statement said Sprout, which is purposely built for retail outlets and social entrepreneurs, is a cutting-edge financial technology solution designed to aid the growth of businesses across the country through the provision of seamless payments, financial and

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“Unprocessed Applications Will Be Deleted,” CAC To Business Owners

“Unprocessed Applications Will Be Deleted,” CAC To Business Owners

    The Corporate Affairs Commission (CAC), has asked business owners to complete their registration applications, saying, failure to do so especially ones that are upto two months at the CAC table will be tagged ‘abandoned.’ In a statement, the commission hinted that many applications have been abandoned, creating a burden on its database. It

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