Electronic banking

What to do if you are facing Access Bank USSD issue

Consumertrics  has been inundated with customer complaints about a glitch in Access Bank’s electronic banking system.  Some of those whose complaints we reviewed claimed that the unsavoury situation has persisted for a few days.  Major among the issues raised is customers’ inability to carry out fund transfer through the bank’s *901# Unstructured Supplementary Service Data […]

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This Is How To Know If Your Bank Is Stealing Your Money

A major complaint by consumers of banking services in Nigeria is the multiplicity of charges being levied on transactions. Some of such charges are questionable and against regulatory instructions. Consumertrics findings reveal a preponderance of bank customers is unhappy with the reality but often fail to ask questions, or lodge a complaint in situations of

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