The United Bank for Africa (UBA) says customers who encounter failed or declined transaction would get refund in 24hours.
UBA advises such customers to “simply slide in to have it resolved by Customer Fulfillment Center Team (CFC) immediately.”
The information is obligatory to UBA and other banks, as the Central Bank of Nigeria (CBN) had in its guidelines on electronic fund transfer urged banks to make reversal in such situation under 24hours.
