Consumertrics

LASCOPA GM Solebo attempts sealing SLOT over ‘no refund policy’

Mr. Afolabi Solebo, the general manager of the Lagos State Consumer Protection Agency, (LASCOPA) attempted to seal SLOT, a notable mobile phone merchandise company in Nigeria. Consumertrics gathered that Solebo walked in on a disagreement between a dissatisfied customer, Eniola Olakunri, and a SLOT sales agent at its outlet, located in the Ikeja City Mall.

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How Nigerian Railway Corporation is violating consumer rights

The Nigerian Railway Corporation (NRC) has stated unequivocally on its website that it does not have a refund policy. This means that a ticket already paid for by an intending traveller is not returnable for purpose of getting a refund. Consumertrics considers the NRC’s ‘NO REFUND POLICY’ a violation of consumer right, as enshrined under

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FCCPC, NCC, LASCOPA others push for regulation of digital lending

Some experts including the representatives of the Federal Competition and Consumer Protection Commission (FCCPC); Nigerian Communications Commission (NCC); and the Lagos State Consumer Protection Agency (LASCOPA) have reinforced the need for proper regulation of digital lending and borrowing. This happened at the recent Consumertrics workshop, themed Responsible Borrowing and Lending: Balancing Access to Credit and

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Imminent flooding, downpour to cause business slump

Economic activities, livelihoods, and consumer buying are certainly to be affected due to imminent flooding in five states and Nigeria’s federal capital. This is according to the latest advisory by the Nigerian Metrological Agency (NiMet). The concerned states are, namely Kaduna, Niger, Bauchi, Plateau, Nasarawa, and the FCT. Other states the forecast suggests will face

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Facts about Delta airlines suspending New York-Lagos flight

American airline, Delta has announced it is suspending flights from JFK airport in New York to Lagos, Nigeria. According to the airline, “the current demand environment” necessitated the decision. What Delta Airline is saying: Delta Airline is saying that the suspension will take effect from October 4, 2022. This means that until then, the airline

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