Shelf Archives - Page 42 of 55

LASCOPA GM Solebo attempts sealing SLOT over ‘no refund policy’

Mr. Afolabi Solebo, the general manager of the Lagos State Consumer Protection Agency, (LASCOPA) attempted to seal SLOT, a notable mobile phone merchandise company in Nigeria. Consumertrics gathered that Solebo walked in on a disagreement between a dissatisfied customer, Eniola Olakunri, and a SLOT sales agent at its outlet, located in the Ikeja City Mall. […]

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Consumer advisory on fake ‘Bama’ mayonnaise product

Campaigns, FMCG / Consumertrics

Consumertrics has observed the distribution of counterfeited Bama mayonnaise in Nigeria foods market, hence this advisory. What you need to know: The fake product shares the same brand logo as the original but there is a little nuance in the colour of its content. As shared by a victim, the Bama logo wrapping on the

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How Nigerian Railway Corporation is violating consumer rights

1 Comment / Campaigns / Consumertrics

The Nigerian Railway Corporation (NRC) has stated unequivocally on its website that it does not have a refund policy. This means that a ticket already paid for by an intending traveller is not returnable for purpose of getting a refund. Consumertrics considers the NRC’s ‘NO REFUND POLICY’ a violation of consumer right, as enshrined under

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Flutterwave cleared of money laundering charges

Finance / Consumertrics

Flutterwave, a Nigerian-own tech company, has been cleared of the money laundering charges preferred against it by the Kenya’s Asset Recovery Agency (ARA). According to Peoples Gazette, Justice, E.N Maina, who is hearing the matter, granted the ARA’s request for termination of the suit on September 7. Consumertrics is reporting that the Kenyan authorities had

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Fintech gets $13m in seed funding

1 Comment / Finance / Consumertrics

NowNow Digital Systems, a fintech startup, has raised $13 million in seed funding, in its bid to expand its services and creating new products. The fintech said the funding will further strengthen its operations, comprising consumer banking, agency banking, and merchant payment solutions. “With the secured funding, we look to not only provide services that

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FCCPC, NCC, LASCOPA others push for regulation of digital lending

Finance / Consumertrics

Some experts including the representatives of the Federal Competition and Consumer Protection Commission (FCCPC); Nigerian Communications Commission (NCC); and the Lagos State Consumer Protection Agency (LASCOPA) have reinforced the need for proper regulation of digital lending and borrowing. This happened at the recent Consumertrics workshop, themed Responsible Borrowing and Lending: Balancing Access to Credit and

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Imminent flooding, downpour to cause business slump

Education / Consumertrics

Economic activities, livelihoods, and consumer buying are certainly to be affected due to imminent flooding in five states and Nigeria’s federal capital. This is according to the latest advisory by the Nigerian Metrological Agency (NiMet). The concerned states are, namely Kaduna, Niger, Bauchi, Plateau, Nasarawa, and the FCT. Other states the forecast suggests will face

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Consumertrics holds workshop on Responsible Lending and Borrowing

Campaigns / Consumertrics

Consumertrics has launched its advisory series and will be holding its maiden workshop, themed Responsible lending and borrowing: Balancing Access to Credit and Consumer Protection in Nigeria Digital Economy. The event, which is expected to draw together finance industry regulators, consumer protection agency, credit facilitators, among others, will be holding at The Zone Tech Park

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Ecobank offers Back2School loans

Finance / Consumertrics

Ecobank is offering its customers ‘Back2School’ loans. Daberechi Effiong, head, consumer products of the bank, said the loans are available to all categories of customers in paid and self-employment. “Customers can either opt for the Employee Credit or Cash backed Back2School scheme based on their cashflow. “The Cash backed scheme gives customers access to competitive interest

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First Bank holds CR&S Week in Nigeria, 7 other countries

Finance / Consumertrics

First Bank Nigeria Plc has announced it would begin its Corporate Responsibility & Sustainability (CR&S) week, starting 22nd till 27th August, 2022. The theme of the event is “Kindness… A Way of Life”, and it is couched in the acronym, SPARK (Start Performing Acts of Random Kindness). The bank, in its statement, said activities for

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