Shelf

How Nigeria’s consumer retail operators are coping with declining household spending

  Operators within the Nigerian consumer goods space are adopting new strategies to cushion the effects of a decreasing consumer spend trigged by a headline inflation currently pegged at 24.08 percent. Speaking during an interactive session with newsmen, Ade Sun-Basorun, Chief Executive Officer of FoodCo Nigeria, a diversified consumer goods company and a top 5

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NDIC disburses N1.1b to failed bank depositors

NDIC disburses N1.1b to failed bank depositors

  Nigeria Deposit Insurance Corporation (NDIC), said it has disbursed a cumulative insured N1.084 billion to 29,573 depositors as at September 22, this year. The beneficiaries are 29,573 depositors of closed micro finance banks (MFBs) and primary mortgage banks (PMBs). Managing Director, Nigeria Deposit Insurance Corporation (NDIC), Mr. Bello Hassan, during the NDIC day at

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Financial workers call for end to violations of employment standards

Financial workers call for end to violations of employment standards

  The Association of Senior Staff of Banks, Insurance, and Financial Institutions (ASSBIFI), has urged the federal government to exercise its powers under the exclusive legislative list and take action against deliberate violations of minimum employment conditions by states, corporate entities, and multinational organisations. National President, Association of Senior Staff of Banks, Insurance, and Financial

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We place utmost priority on our customers’ needs – Opay

We place utmost priority on our customers’ needs – Opay

  Head of Marketing OPay Digital Services Limited, Adekunle Adeyemi has cleared reports of active accounts or wallets on OPay app created without the knowledge of customers. He said: “This prompted us to immediately commence an investigation to determine the authenticity of these claims as all OPay wallets are adequately registered in line with regulatory

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Just Before You Celebrate Excellent Team Service

Excellent team service is undoubtedly a cause for celebration in any organization. When your team consistently delivers exceptional service to customers, it reflects positively on your brand and can lead to increased customer loyalty and satisfaction. However, before you break out the champagne, it’s crucial to consider a few key points. Consistency Matters: Excellent team

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Brands have to review their consumer engagement strategy – Lessons from the Erisco tomato paste saga.

Brands have to review their consumer engagement strategy – Lessons from the Erisco tomato paste saga.

  Introduction Consumers have a right to offer reviews to brands on traditional or on social media and whilst negative reviews aren’t the end of the world, it’s not to be encouraged. Businesses must evolve in their consumer interface systems as it is no longer sufficient to open social media handles without appropriate consumer management

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