Travel and Hospitality

If You Can’t Measure It, You Can’t Manage It: Hybrid Team KPI Metrics

If You Can’t Measure It, You Can’t Manage It: Hybrid Team KPI Metrics

    As hybrid teams become increasingly common in today’s business world, it is important for organizations to establish clear key performance indicators (KPIs) that can help them measure the success of their hybrid workforce. A hybrid team is a combination of remote and on-site employees who collaborate to achieve shared business goals. In this […]

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FACTS CHECK: Did Sanwo-Olu slash off 50% in Lagos bus fares as campaign tactic?

FACTS CHECK! Did Sanwo-Olu slash off 50% in Lagos bus fares as campaign tactic?

    The media were awash with the news of the Governor of Lagos State, Babajide Sanwo-Olu, having to halt the 50 per cent reduction in the fares of government buses just after his reelection. In fact, the wild conclusion is that the slash was simply a campaign tactic to curry the votes of Lagosians

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Lagos Light Rail is people-focused – Sanwo-Olu hints

Lagos Light Rail is people-focused – Sanwo-Olu hints

    Signaling the commencement of operation of the 13 km Phase One of the Lagos Rail Mass Transit (Blue Line), the Lagos State governor, Governor Babajide Sanwo-Olu, has confirmed that the light rail is actually pro-people. Reiterating that the Lagos light rail is an important component of its Integrated Transportation Master Plan, Sanwo-Olu emphasized

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GIGM Unveils ‘Stella’ to Provide Superfast Feedback To Customer

GIGM Unveils ‘Stella’ to Provide Superfast Feedback To Customer

  To bring its brand up to speed with today’s modern client service and delivery, GIG Mobility (GIGM), Africa’s leading tech-driven transport company has unveiled ‘Stella,’ Nigeria’s First 24/7 Mobility Virtual Assistant. The company said Stella shall be on ground to provide superfast feedback to customers, round the clock, providing superfast guidance to customers and

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How to leverage happy customers to promote your brand

How to leverage happy customers to promote your brand

  Satisfied customers can be one of the most powerful assets a brand can have when it comes to promoting its products or services. Happy customers are more likely to recommend your brand to their friends and family, share their positive experiences on social media, and leave positive reviews online. Here are some strategies for

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What do you know about Open Banking?

What do you know about Open Banking? Overall, while open banking promises tantalising benefits, it is important to be aware of the risks involved especially now that the CBN has given a nod to it. You must note that when you share your banking information with third-party providers, you just might be giving up some

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How to identify a scam interview invitation

How to identify scam interview invitation

Job scams have become increasingly prevalent in recent years, and it’s essential to be able to identify them to avoid falling victim to them. Here are some ways to identify a scam interview invitation: Suspicious job postings: If the job posting seems too good to be true, it probably is. Be wary of job postings

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“Unprocessed Applications Will Be Deleted,” CAC To Business Owners

“Unprocessed Applications Will Be Deleted,” CAC To Business Owners

    The Corporate Affairs Commission (CAC), has asked business owners to complete their registration applications, saying, failure to do so especially ones that are upto two months at the CAC table will be tagged ‘abandoned.’ In a statement, the commission hinted that many applications have been abandoned, creating a burden on its database. It

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Upcoming summit to treat “How Marketers Should Handle 2023”

Upcoming summit to treat “How Marketers Should Handle 2023”

  The Industry Newspaper, one of the leading Brand Marketing publications in Nigeria, has announced that all was set to hold its fourth edition annual summit, which will focus on the impact of data mining and policy. Themed,  “How Marketers Should Handle 2023,” the Industry Summit is billed for March 31st, 2023 at D’Podium Centre

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Do companies really rebrand for the sake of the consumer?

Do companies really rebrand for customer sake?

  The straight answer to this straight question is a capital YES. Yes, companies do rebrand for customer satisfaction. Rebranding can help a company to better align with customer preferences and expectations, increase brand recognition, and differentiate themselves from competitors. Additionally, a rebrand can also help a company to refresh its image, signal a shift

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