Consumertrics

We place utmost priority on our customers’ needs – Opay

We place utmost priority on our customers’ needs – Opay

  Head of Marketing OPay Digital Services Limited, Adekunle Adeyemi has cleared reports of active accounts or wallets on OPay app created without the knowledge of customers. He said: “This prompted us to immediately commence an investigation to determine the authenticity of these claims as all OPay wallets are adequately registered in line with regulatory […]

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Just Before You Celebrate Excellent Team Service

Excellent team service is undoubtedly a cause for celebration in any organization. When your team consistently delivers exceptional service to customers, it reflects positively on your brand and can lead to increased customer loyalty and satisfaction. However, before you break out the champagne, it’s crucial to consider a few key points. Consistency Matters: Excellent team

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Brands have to review their consumer engagement strategy – Lessons from the Erisco tomato paste saga.

Brands have to review their consumer engagement strategy – Lessons from the Erisco tomato paste saga.

  Introduction Consumers have a right to offer reviews to brands on traditional or on social media and whilst negative reviews aren’t the end of the world, it’s not to be encouraged. Businesses must evolve in their consumer interface systems as it is no longer sufficient to open social media handles without appropriate consumer management

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Medplus lifts SMEs in Nigeria with $30,000 grant to female entrepreneurs

Medplus lifts SMEs in Nigeria with $30,000 grant to female entrepreneurs

  As the price surge in drugs continue, the Federal Government has been called to intervene in the health sector in other to make drugs affordable for the masses even as Medplus makes provision for $30,000 dollars grant to female entrepreneurs. The Chief Executive Officer [CEO] of the highbrow Pharmacy Medplus, Mrs. Joke Bakare made

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“Form your own association,” NAICOM tells Takaful operators

“Form your own association,” NAICOM tells Takaful operators

  The federal government has urged operators of Takaful in the country to form an association that will attract greater awareness to the alternative financial service. This call was made by Commissioner for Insurance, Mr. Sunday Thomas yesterday in Abuja when Jaiz Takaful shared N152 million surplus to its contributors. According to Sunday Thomas, the

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CBN launches e-platform for licensing MfBs

CBN launches e-platform for licensing MfBs

‘ Central Bank of Nigeria (CBN) has unveiled a new online platform called the CBN Licensing, Approval and Other Requests Portal (CBN LARP) for the submission of microfinance bank (MfB) licence applications. In a statement, CBN’s Director of Corporate Communications,Dr. Isa AbdulMumin,   yesterday said the platform is designed to replace the manual process. The benefits

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Consumers to save on energy cost as SON moves to phase out filament bulbs

Consumers to save on energy cost as SON moves to phase out filament bulbs

  The Standards Organisation of Nigeria (SON) has concluded arrangements to face out the filament bulbs and other high energy consuming devices to save energy and forex. The Director General of SON, Mallam Farouk Salim, who disclosed this in Lagos, tasked importers and manufactures discourage importation and manufacturing of such products as SON is working

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Nigeria’s appetite for fintech solutions increases daily – BetCorrect CEO

Nigeria’s appetite for fintech solutions increases daily – BetCorrect CEO

  The Managing Director BetCorrect, Adriano Amadei, has said the country’s increasing appetite for fintech solutions and its burgeoning population catalysed its intent to play a significant role in its technological evolution, through this product. Amadei made the statement at a press conference in Lagos during the lunch of BetCorrect, an innovative online betting company

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Truecaller upgrades features for fraud prevention

Truecaller upgrades features for fraud prevention

  The refreshed logo signifies a renewed and strong focus on consumer privacy and enhanced safety in communication The overall design maintains the signature ‘True blue’ colour with an icon that establishes a distinct identity, thereby protecting our users from copycat and imposter appsTruecaller, recently announced a corporate rebranding and launch of a brand new

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Popular accounting firm transforms into Ecovis

Popular accounting firm transforms into Ecovis

  AChartered accounting firm, Kreston OUC, has announced  its transformation into Ecovis OUC, Chartered Accountants,  to reshape the landscape of Nigerian professional service delivery and align with Ecovis network. Managing Partner and Chief Spokesperson, Kreston OUC,  Andrew Uviase, said the rebranding marks a significant stride towards bolstering consulting services for  businesses, promising enhanced value and

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