ICT/Telecom

“We’re a customer-centric company” – Zoho hints

“We’re a customer-centric company” – Zoho hints

  The Country Head (Nigeria), Zoho Corporation, Kehinde Ogundare, has hinted that business operations at Zoho revolves around customer centricity. Highly skilled in customer service, customer relationship management (CRM), business development and customer satisfaction skills, Kehinde apparently has the grip and grit to drive the Zoho Corporation to the Nigerian market leadership territory through consumer […]

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5G network will improve Nigeria’s communication services – NCC

5G network will improve Nigeria’s communication services – NCC

  The Nigerian Communications Commission (NCC), has said that telecommunication sector remains the driving force of the digital economy of the Nigerian dreams. The NCC Executive Vice Chairman, Prof. Umar Danbatta stated this at the NCC Day at the 44th Kaduna International Trade Fair, Kaduna on Saturday. Danbatta disclosed that the fifth-generation network which had

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MediaTek provides 5G chip to help consumers with smarter phones in Nigeria

MediaTek provides 5G chip to help consumers with smarter phones in Nigeria

To offer an all-round exceptional phone experience for the Nigerian smartphone consumers, MediaTek, has introduced its processor, the Dimensity 9000 chipset, into the Nigerian market. According to the firm, the chip will provide 5G smartphones with power efficiency and connectivity. The 5G chip providers said, the MediaTek Dimensity 9000 is the world’s first smartphone chip

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Upcoming summit to treat “How Marketers Should Handle 2023”

Upcoming summit to treat “How Marketers Should Handle 2023”

  The Industry Newspaper, one of the leading Brand Marketing publications in Nigeria, has announced that all was set to hold its fourth edition annual summit, which will focus on the impact of data mining and policy. Themed,  “How Marketers Should Handle 2023,” the Industry Summit is billed for March 31st, 2023 at D’Podium Centre

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Do companies really rebrand for the sake of the consumer?

Do companies really rebrand for customer sake?

  The straight answer to this straight question is a capital YES. Yes, companies do rebrand for customer satisfaction. Rebranding can help a company to better align with customer preferences and expectations, increase brand recognition, and differentiate themselves from competitors. Additionally, a rebrand can also help a company to refresh its image, signal a shift

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Businesses Urged To Prioritize Customer Satisfaction

Businesses Urged To Prioritize Consumer Satisfaction

  Manufacturers of Indomie noodles, Dufil Prima Foods Plc, has affirmed the importance of businesses focusing on improved consumer satisfaction. In a statement, the noodle’s company said it was determined to leverage its goodwill and consumer satisfaction made possible through the consistent delivery of quality variants to sustain market leadership in 2023. Speaking on the

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BRILLIANT! E-Commerce startup, Tendo allows Nigerians to sell online without any capital

BRILLIANT! E-Commerce startup, Tendo allows Nigerians to sell online without any capital

  Fast-rising startup, Tendo Nigeria, needs no introduction. Tendo is an ecommerce platform that enables anyone to start their online business without investing any capital. Too good to be true? Not really. The idea is to connect small businesses to individuals to curb unemployment and unemployability. All the you or your loved ones need do

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STERLING! UEF grants electricity access to SMEs with new initiative

STERLING! UEF grants electricity access to SMEs with new initiative

  The Universal Energy Facility (UEF), a results-driven finance facility managed by Sustainable Energy for All, has announced an innovative programme to scale up electricity access to small- and medium-sized enterprises (SMEs) and households in Nigeria. Following the launch of the programme in Nigeria, where pre-application registration for eligible companies opened on 24 August, the

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Excellent! Nimbus Media Limited pledges advertising support for SMEs

EXCELLENT! Nimbus Media Limited pledges advertising support for SMEs

  According to the PWC Nigeria SME Survey, SMEs account for 48% of national GDP, 96% of businesses, and 84% of employment. Despite their prevalence, small businesses in Nigeria rarely thrive. In this context, marketing their small businesses to the consumers has always been a key challenge. It is against this backdrop that a leading

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ACCOLADES! BuuPass digitises mobility for all Africans

ACCOLADES! BuuPass digitises mobility for all Africans

  BuuPass? No idea! But why not?  BuuPass is a digital marketplace for urban travellers to book their travel tickets. It’s as simple as this. The Logistics and mobility company is simply here to to digitise mobility across Africa just so you can book your travelling ticket just by lifting a finger. Although transit agencies

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