ICT/Telecom

Telecos lock horns with banks over unpaid N80bn USSD debt  

ICT/Telecom /

Telecommunications operators have threatened to disable debtor banks from using Unstructured Supplementary Service Data (USSD). The operators said they are being owed N80 billion by the defaulting banks. Gbenga Adebayo, the chairman, Association of Licensed Telecommunications Operators of Nigeria (ALTON), stated this at an event in Lagos. He said the debt soared from the N40 […]

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LASCOPA GM Solebo attempts sealing SLOT over ‘no refund policy’

ICT/Telecom /

Mr. Afolabi Solebo, the general manager of the Lagos State Consumer Protection Agency, (LASCOPA) attempted to seal SLOT, a notable mobile phone merchandise company in Nigeria. Consumertrics gathered that Solebo walked in on a disagreement between a dissatisfied customer, Eniola Olakunri, and a SLOT sales agent at its outlet, located in the Ikeja City Mall.

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Italy launches Samsung probe

ICT/Telecom /

Italy’s competition and market authority launched an investigation into a local unit of South Korean vendor Samsung Electronics and two other companies over alleged misleading and aggressive commercial practices. In a statement, regulator AGCM explained it was looking into deals the companies offered customers seeking new mobile phones while selling their used devices. The regulator

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Orange makes move to enter Nigeria’s telecom market

ICT/Telecom /

Orange Group, a French telecom network provider, has begun talks with the Nigerian Communication Commission (NCC) on its planned entry into the country’s market. The service provider is reputedly the biggest in France. Its proposed offering to the Nigeria’s mobile consumers span mobile, data, fixed and financial technology support services. Mrs. Victoria Adefala, led five

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Consumer protection tribunal fines MultiChoice following tariff hike

ICT/Telecom /

Competition and Consumer Protection (CPC) tribunal has fined MultiChoice for failing to file processes in a matter challenging its recent tariff hike. The three-man tribunal, led by Thomas Okosun, awarded N100,000 against the payTV company, while directing it to file the processes within 21 days. Thomas Onifade, a legal practitioner, sued the company on behalf

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Zuckerberg’s Meta sued for brand name theft

ICT/Telecom /

A company, called MetaX, has sued Mark Zuckerberg’s Meta (formerly Facebook) for trademark infringement. The company said its business has been damaged by the confusion caused by Facebook’s rebrand. Registered as MetaX LLC, the company, founded in 2010, develops immersive technologies including VR and AR. The company argues that Facebook rebranding to Metaverse, has damaged

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MTN customers might face service disruption – telecom workers 

ICT/Telecom /

Nigeria’s largest telecom provider, MTN Nigeria, might see its service disrupted, a development that would impact consumers on the network negatively. This development is based on the threat by aggrieved workers who picketed the Falomo, Lagos headquarters of the telecom operator. The workers, under the aegis of the Private Telecommunications and Communications Senior Staff Association

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