“Your money is safe,” Flutterwave reassures customers

“Your money is safe,” Flutterwave reassures customers

 

African fintech giant, Flutterwave, has reassured its teeming customers that their money is safe, debunking the viral report that hackers stole the sum of ₦2,949,557,867, from the accounts of the company.

The report had claimed that 300 customers were affected but the Flutterwave management has stepped forward to say that nothing of such happened.

According to the fintech: “We want to reassure you that Flutterwave has not been hacked. As a financial institution, we monitor transactions through our transaction monitoring systems and 24-hour fraud desk and review any suspicious activity. We collaborate with other financial institutions and law enforcement agencies to keep our ecosystem safe and secure.”

It further disclosed that none of its customers lost funds nor was the company account hacked.

“Your money is safe,” Flutterwave reassures customers
“Your money is safe,” Flutterwave reassures customers

“During a routine check of our transaction monitoring system, we identified an unusual trend of transactions on some users’ profiles. Our team immediately launched a review (in line with our standard operating procedure), which revealed that some users who had not activated some of our recommended security settings might have been susceptible.”

“We want to confirm that no user lost any funds, and we take pride in the fact that our security measures were able to address the issue before any harm could be done to our users. We want to reassure you that Flutterwave has not been hacked.” Flutterwave said.

Flutterwave, Inc. provides commercial financing and mobile payment services. The Company offers payment technology and infrastructure that enables banks and global merchants to accept and process payments on web, mobiles, ATM, and POS. Flutterwave serves customers worldwide.